£25 Per Hour
Part Time
Contract
West London, Greater London
Public Sector And Council
Posted 2 hours ago
Expires In 29 Days
Job Description
We are currently recruiting for a Part-Time Repairs Customer Service Agent to join a busy and customer-focused repairs team within a local authority environment.
Role Details
Contract: Up to 12 months
Pay Rate: £25 per hour (umbrella)
Hours: 22.5 hours per week
Working Hours:
Role Details
Contract: Up to 12 months
Pay Rate: £25 per hour (umbrella)
Hours: 22.5 hours per week
Working Hours:
- Monday & Tuesday: 09:00 – 14:15
- Wednesday – Friday: 09:00 – 13:00
- Start Date: Approximately 19th or 26th January
- 4 weeks of full-time training based in the office
- No annual leave or time off is permitted during the training period
- Candidates must be able to fully commit to the training schedule
- Hybrid working
- 2–3 days per week in the office
- Previous experience working within a local authority or council is essential
- Strong customer service background essential
- Contact centre and/or repairs experience preferred but not mandatory
- Ability to manage customer enquiries in a fast-paced environment
- Basic DBS check
- Ideally experience using NEC/Northgate
- Candidates will be required to complete:
- Numeracy assessment
- Literacy assessment