Admin Housing Assistant

Pertemps are delighted to be working with our public sector client to recruit a Housing Assistant on a temporary basis.
 
Role: Housing Assistant
Location: Edinburgh East
Hours: Monday to Friday (36 hours per week)
Pay Rate: £14.02 per hour
Duration: Temporary 3 months (with possible extension)
Start Date: Immediate

This post requires a Basic Disclosure check which will cost £25

A driving licence is required for this role
 
⭐ Why This Role is a Great Opportunity

• Work at the heart of local housing services, supporting communities across Edinburgh.
• Gain hands-on experience within social housing, with real development potential.
• Play an active role in improving estates, reducing arrears and supporting tenants.
• Work alongside dedicated Housing Officers in a supportive, collaborative environment.
• Access to pool cars available — driving licence desirable but not essential.

🛠 What You’ll Be Doing

• Supporting Housing Officers in managing rent arrears, tenancy issues, and estate tasks.
• Assisting with void property management, inspections, and letting processes.
• Engaging with tenants, offering advice, guidance, and support where needed.
• Handling enquiries via phone, email and in person with professionalism and empathy.
• Updating case notes, records and internal systems accurately and promptly.
• Helping maintain safe, well-kept estates and ensuring housing standards are met.
• Working confidently to meet deadlines and deliver efficient service support.

✅ What We’re Looking For

• Strong administrative background, ideally within a busy, public-facing environment.
• Excellent communication skills — written, verbal, and face-to-face.
• Ability to work well as part of a team and build positive working relationships.
• Highly organised, punctual and reliable with excellent attention to detail.
• Confident using Microsoft Office and digital record-keeping systems.
• A calm, supportive approach when dealing with sensitive or challenging situations.

Desirable:

• Experience in housing, estates work, or local authority services.
• Driving licence required - full access to pool cars is provided.

💡 What’s In It For You?

• Real development opportunity in a key public sector service.
• Supportive team environment with training and guidance available.
• Meaningful work that directly impacts tenants and local communities.
• Temporary contract with extension opportunities for the right candidate.

📢 Ready to Apply?
If you're motivated, community-focused, and eager to develop a career in housing, we would love to hear from you.

Apply via this advert today!